If time measures the value of a company, then the Eustis Family of Companies has set the bar. Nearing 70 years in business, Eustis Mortgage continues to be a time-honored New Orleans area provider of home loans. Founded locally, Eustis has expanded to serve a greater market licensed in over 20 states with local offices in New Orleans, Metairie, Slidell, Covington, Mandeville & Thibodaux.
Kate deKay, CEO of Eustis, emphasizes the company’s belief in diversity and passion as driving forces for change and continued growth. The team strives to make homeownership accessible to all, serving as a trusted source of advice on mortgages and the home-buying process while offering unique products to their customers.
Eustis Mortgage was founded in 1956, when two determined loan officers decided the best way to provide service was to form a sustainable, long-term team that would benefit clients with its knowledge, experience, and dedication. Still a family-owned and operated business, Eustis continues to honor this belief with a sales team of leading experts in the industry.
Client-focused in their approach, the Eustis team receives great satisfaction from stories shared by local residents who have used Eustis to purchase their homes. Word-of-mouth referrals play a significant role in the company’s advertising, with satisfied clients returning time and again, confident in the information and service provided by Eustis. The company has thousands of positive customer reviews and an average rating of 4.9 stars thanks to its loan officers’ exceptional knowledge and efforts.
The Eustis team is so dedicated to helping borrowers achieve their goals that lending is never just “9 to 5”—its loan officers are always available, whether that’s holding a hand every step of the way or a quick text to keep a customer updated. Whether face-to-face, online, or via its mobile app, Eustis helps customers buy or refinance in the most efficient and hassle-free process possible.
Their dedication to clients extends seamlessly into their relationships with realtors.
“We firmly believe in establishing genuine partnerships with our realtors,” says Kate deKay, CEO. “Our collaborative strategy ensures both sides thrive by maintaining open communication and adaptability throughout the process.”
The company’s commitment to keeping its realtor partners informed at every stage reflects its dedication to customer service. Equipping customers and realtors with effective tools for seamless information sharing during the loan process is paramount. Eustis is dedicated to providing value that helps its realtor partners achieve their goals.
“Harnessing our teams’ comprehensive understanding of local markets, we join forces to offer the essential insights that guide our buyers,” says Kate. “With nearly seven decades of experience, we provide our realtor partners with a reservoir of reliable knowledge and expertise they can depend on.”
The company’s motto, “It’s All About You at Eustis,” reflects its belief in the uniqueness and importance of each individual’s story. This philosophy extends to customers, realtor relationships and employees—creating a personalized experience that sets Eustis apart from its competitors and also cultivates a strong team spirit. The company was voted one of the Times-Picayune’s Best Places to Work in 2021 and 2022.
FAST FACTS
A modern and innovative organization with a longstanding community presence, Eustis is a driver for change and the betterment of its local communities. Offering products geared towards affordable housing, Eustis strives to make the dream of homeownership a reality for everyone. Its team thrives on the profound satisfaction of changing lives in this way. Seeing new homeowners receive their keys at closing is a priceless and unforgettable moment for its lenders, and seeing those borrowers return when they’re ready for a move, refinance, or investment property brings even more fulfillment to their work.
eustismortgage.com
504-586-0075
798 S Rampart St., New Orleans
NMLS #70345
Independently Owned and Operated
